The Nest wants to go through the set up screens but stops at actually connecting to the internet through the xfi. Is there another process that I am ...Manually select Xfinity Mobile SSID. Log in through the pop-up using Xfinity ID and password. Xfinity Mobile. on a device that's with a different mobile carrier. Download and install the secure hotspot profile. Download and install the secure hotspot profile. Sign in to the Xfinity app. Select the WiFi tab.Tap Back to Overview to end the set-up. After successful activation, the Overview tab will show status of Gateway, Pods, and Advanced Security (if enabled). To see your Gateway, all your Pods, and their statuses, go to WiFi, then select View WiFi equipment. Notes: Once your Pods are activated, the light on your device should stop flashing and ...by Austin Aguirre. Edited by Rebecca Lee Armstrong. May 22, 2023 | Share. Brand Guides, Equipment Guides. A little preparation and research go a long way when …The Comcast-provided Wireless Gateway 1 (Model Numbers TG852G, TG862G, SMCD3DNV, TC8305C), Wireless Gateway 2 (Model Numbers DPC3939, TC8706C) and Wireless Gateway 3 (Model Numbers DPC3941T, TC8717, TG1682G) also provide Xfinity Voice service and have four ports for wired connection to your network. These gateways …Tap Back to Overview to end the set-up. After successful activation, the Overview tab will show status of Gateway, Pods, and Advanced Security (if enabled). To see your Gateway, all your Pods, and their statuses, go to WiFi, then select View WiFi equipment. Notes: Once your Pods are activated, the light on your device should stop flashing and ...If you aren’t prompted, proceed to step 3. Once you're signed in, select the Account icon from the top-left corner of the Overview tab on the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. You'll be prompted to scan the modem sticker from the box or the modem itself. And you're all done!Select the 2.4 GHz band option to configure the router to operate on this frequency. 5. Configure Network Name (SSID) and Password: Customize the network name (SSID) and password for your 2.4 GHz ...Learn how to use the admin tool and change your WiFi network name and password. Xfinity For full functionality of this site it is necessary to enable JavaScript.Comcast's Digital Voice home telephone service offers two options for forwarding your calls. Call Forwarding Selective allows you to forward incoming phone calls from specific numb...xFi Network Settings overview · Sign in to the Xfinity app with your Xfinity ID and password. · Select WiFi from the navigation at the bottom of the screen.A quick tour on how to set up the wifi on a Comcast Xfinity Gateway, step by step guide.The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Look for your Xfinity Wi-Fi network name (SSID) that you customized during the setup process. Select your Xfinity Wi-Fi network from the list of available networks. Enter the password you set during the setup process when prompted. Make sure to enter the password correctly to establish a successful connection. Once the correct password …Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.If you are looking to enhance the security of your home or office, a V380 WiFi camera can be an excellent choice. These cameras offer high-quality video surveillance and can be eas...Are you struggling to configure your Canon printer? Don’t worry, we’ve got you covered. In this step-by-step guide, we will walk you through the process of configuring your Canon p...Millions of WiFi hotspots. Just $10 for the first 30 days. Get online in two simple steps. Standard pricing of $20 for 30 days will apply after initial 30 days. Restrictions apply. Not available in all areas. Pricing and services are subject to change.Stay connected on the go with over 20 million secure WiFi hotspots nationwide. Xfinity app to get 24/7 real-time support, view your plan details, change or upgrade your service, pay your bill, and test your speeds. Ultimate control: assign user profiles, view and control connected devices, optimize your connection, and more.6.9K. 1M views 2 years ago. This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway …Oct 23, 2021 ... Click on your 2.2 GHz network. Go to advanced settings. Select 2.2 and 5 GHz WiFi. Under the 2.4 GHz WiFi, click edit. WiFi mode will be 802.11 ...To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app will then take you through the necessary steps to set up your gateway and activate your Xfinity Internet and/or ...Apr 17, 2020 ... How To Enable Port Forwarding and "Boost Gaming" Comcast Xfinity XB7-T WIFI 2022. 54K views · 4 years ago ...more ... NOW WiFi Pass. Access to millions of hotspots. No commitments. Special offer - only $10 for each 30-day pass. Get NOW WiFi Pass. Pricing & other info. Order internet from Xfinity to get fast WiFi speeds and home internet service. Stream, work, game, and learn with Xfinity Internet today! Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save. NOW WiFi Pass. Access to millions of hotspots. No commitments. Special offer - only $10 for each 30-day pass. Get NOW WiFi Pass. Pricing & other info. Order internet from Xfinity to get fast WiFi speeds and home internet service. Stream, work, game, and learn with Xfinity Internet today!by Austin Aguirre. Edited by Rebecca Lee Armstrong. May 22, 2023 | Share. Brand Guides, Equipment Guides. A little preparation and research go a long way when …@EG The "advanced settings" aren't in the Xfinity app either. If I select More I get the following information: ADVANCED SETTINGS. Why am I no longer able to view/change some advanced settings? If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means …We have service with Xfinity and recently bought a subscription for NordVPN. I logged in to the Xfinity router but can't find anywhere to setup the NordVPN account. Is there a way to do this directly with the router from Xfinity or do I need to purchase a second one and use the Xfinity router in bridge mode?Step 1: Prepare Your Roku Device. Before you can connect your Roku device to Xfinity WiFi, you need to ensure that your device is set up and ready to go. Follow these steps to prepare your Roku device: Connect your Roku device to your TV: Start by connecting your Roku device to your TV using the HDMI cable provided.How to set up a Guest WiFi network on xFi Advanced Gateway. I have an xFi Advanced Gateway. Specifically I have as my Wireless Gateway the TG3482G …Learn how to configure private WiFi for your Comcast Business Wireless Gateway, a device that combines a modem, router, and wireless access point. Find out how to create a separate guest WiFi network and customize your settings.Manually select Xfinity Mobile SSID. Log in through the pop-up using Xfinity ID and password. Xfinity Mobile. on a device that's with a different mobile carrier. Download and install the secure hotspot profile. Download and install the secure hotspot profile. Sign in to the Xfinity app. Select the WiFi tab.From the Apple menu, select System Preferences. On the System Preferences window, select the Network icon. On the left pane, select your Ethernet card. If the right pane is grayed out, click the Lock icon in the bottom left corner to log in with administrator credentials. Click the TCP/IP tab; then from the Configure IPv4 menu, select Using DHCP.X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Tap Wi-Fi. Make sure Wi-Fi is set to On. If Wi-Fi is set to Off, tap the Off button to turn it on. Once WiFi is turned on, wait a moment as your device finds the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your iPhone or iPod gets an IP address from the xfinitywifi network.Cost: Up to $89.99. What you need: A person present that is at least 18 years old and your modem or gateway (if not renting from Xfinity) How long it takes: 2–4 hours. With professional installation, an Xfinity technician comes to your home, connects your residence to the network, and sets up your new service.Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.Select the 2.4 GHz band option to configure the router to operate on this frequency. 5. Configure Network Name (SSID) and Password: Customize the network name (SSID) and password for your 2.4 GHz ...Low cost. High speed. Internet Essentials has connected over 10 million low-income households for over 10 years to fast, reliable internet. Get speeds up to 50 Mbps for only $9.95/mo — good for online learning, working from home, video calling, and other essentials. Get started.The wireless information will not transfer from the Xfinity gateway to your own router and you would need to set up everything up on the router. These days when you first connect to the router, it should run you through a setup wizard where it will ask you what you would like for the Wi-Fi name and password.Tap Wi-Fi. Make sure Wi-Fi is set to On. If Wi-Fi is set to Off, tap the Off button to turn it on. Once WiFi is turned on, wait a moment as your device finds the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your iPhone or iPod gets an IP address from the xfinitywifi network. Personalize and organize devices. You can personalize device names for easier reference. To do this: Select a device from the WiFi tab in the Connected to your WiFi section or from the Devices Not Connected section. Select Device Details. Tap Edit to rename the device or device type. Once you’re done making changes, tap Save. Connect now with Xfinity WiFi pass. Get a pass and automatically connect to millions of hotspots nationwide. Connect with Xfinity WiFi pass. Already an Xfinity internet customer? Sign in.To turn WiFi on, tap Settings. Tap Wi-Fi. Make sure WiFi is set to On. If WiFi is set to Off, tap the WiFi toggle switch to turn on WiFi. Once WiFi is turned on, wait a moment as your Android phone detects the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your phone gets an IP ...Setup xFi Pods. Open the Xfinity xFi app, and select More at the bottom. Select Xfinity Device. Select xFi Pods. A welcome screen comes up, select Get Started. Pod Setup. Plug in your Pod. Hold your phone or tablet near the Pod you just plugged in. When detected, the system will automatically setup the Pod for you.The next generation of WiFi technology is here. An Xfinity Internet modem + WiFi router in one, designed to deliver enhanced coverage and the benefits of xFi, our best WiFi experience.. Plus, our new Xfinity Gateway is ultra fast with multi-gig speed capability where gig speeds are available, has 3x the bandwidth for more reliable connections, can …Navigate by selecting Parental Control > Managed Sites. Using the Managed Sites menu, you can block access to certain websites from local devices. Select Enable, then: Blocked Sites: Click Add and enter the URLs of the websites to be blocked, and set up a time schedule. Blocked Keywords: Click Add and enter keyword (s) that appear on websites ...Oct 20, 2022 ... The fastest easiest way that I have found to increase your Internet speed on Xfinity Internet let's get connected join me and my amazing ...Select the Network, Sound, or Battery icons on the far right side of the taskbar to open quick settings. The Disconnected icon appears when you’re not connected. On the WiFi quick setting, select Manage Wi-Fi connections. Choose xfinitywifi from the list of available networks, then select Connect. Launch the device's web browser, which will ...When using the Xfinity app, you can easily enable the xFi Parental Controls feature. You can also use the app to restrict WiFi access in your home using features such as “Bedtime Mode”, and “Pause”. When using the Wireless Gateway Admin Tool, you can block certain keywords or web addresses on your home network; both of which are ...Welcome to Xfinity WiFi hotspots. Sign in to download your Xfinity WiFi hotspot profile and enjoy automatic access to millions of secure “XFINITY” WiFi hotspots – all included with your internet plan. Using “XFINITY” WiFi hotspots away from home helps you save on mobile data and keeps your personal information safer on the go. Sign in.If you don't plan on putting the gateway in to bridge mode, you'll need to set up the TP Link to be a WAP / access point (disable DHCP) or you'll have an undesirable "double NAT" condition on your home network. Google "double NAT" for info about it's potential pitfalls. 0. 1.Jan 17, 2021 ... How To Self Install xFinity Internet xFinity xFi Internet Self Install Instructions Guide Video Help ... How to set up your Xfinity WiFi router. This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. It will also briefly go ... Ensure WiFi is turned ON by going to Settings > Wi-Fi. Once WiFi is turned on, your tablet will detect the wireless networks in range. Find xfinitywifi from the list of available networks and tap it. Your tablet will connect to the xfinitywifi network after a few seconds. Once connected, the tablet will show as connected under the xfinitywifi ...To turn WiFi on, tap Settings. Tap Wi-Fi. Make sure WiFi is set to On. If WiFi is set to Off, tap the WiFi toggle switch to turn on WiFi. Once WiFi is turned on, wait a moment as your Android phone detects the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your phone gets an IP ...Let's go. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Step 3: Entering the Wi-Fi Password. After successfully selecting the Xfinity Wi-Fi hotspot and initiating the connection setup, the next critical step involves entering the Wi-Fi password to authenticate and secure the connection between your Wii and the Xfinity network. This process ensures that your Wii can securely access the Xfinity Wi-Fi ...Choose “Network”: Within the settings menu, select the “Network” option. Select your Xfinity Wifi network: Under the “Network” menu, you will see the name of your Xfinity Wifi network that you connected to in the previous step. Highlight the network name and press the OK button to access the network details.Look for your Xfinity Wi-Fi network name (SSID) that you customized during the setup process. Select your Xfinity Wi-Fi network from the list of available networks. Enter the password you set during the setup process when prompted. Make sure to enter the password correctly to establish a successful connection. Once the correct password is ...The wireless information will not transfer from the Xfinity gateway to your own router and you would need to set up everything up on the router. These days when you first connect to the router, it should run you through a setup wizard where it will ask you what you would like for the Wi-Fi name and password.With the Xfinity Gateway; and download of the Xfinity app, you can: Easily monitor and manage your home WiFi network. Get notifications about activities on the home network. Create your own WiFi name and password profiles for all the members of your household. Set parental controls so you can do things like pause internet access, set WiFi ...Scheduling an appointment online. Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online. Enter a location and click the magnifying glass or select the Use current location button to search for a … Tap Wi-Fi. Make sure Wi-Fi is set to On. If Wi-Fi is set to Off, tap the Off button to turn it on. Once WiFi is turned on, wait a moment as your device finds the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your iPhone or iPod gets an IP address from the xfinitywifi network. Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business …If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Comcast Network Innovation Today’s speed increases are made possible by Comcast’s fiber-based network which has been built to deliver an exceptional Internet …Jul 29, 2020 ... ... wifi router modem channel for your Comcast Xfinity xFi internet ... Comcast Xfinity xFi internet. I ... How to Set Up your Xfinity xFi Gateway Modem.Their phone service is VOIP between the Internet/Wifi/Voice gateway device in your home and Comcast, but the phone jacks on that device provide a POTS (analog "Plain Old Telephone Service") interface to the telephone (s) in your home. Disconnect your current telco from your home's phone wiring. Run a standard modular …The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...This video explains how to set up your self install Xfinity Router. As we all know Comcast generally does not send the technician to install, this video will...Xfinity xFi puts you in the driver’s seat, letting you personalize and control your WiFi experience. If you have an xFi Gateway, the Xfinity Status Center and the xfinity.com website will redirect you to the Xfinity app to view and change WiFi information. To manage it in the Xfinity app:If you’re in a WiFi Ready Apartment, you’ll need to activate by using the default service set identifier (SSID) and password listed on the gateway sticker to connect to WiFi and then …Enable Wi-Fi on your devices. Access the Wi-Fi settings, select your Network Name (SSID) and enter your password (Security Key) Windows users may be …Jul 11, 2022 ... How to Set Up your Xfinity xFi Gateway Modem. HowToWith GEO · 1M views ; Replacing the Xfiniity Gateway Router Modem (How to instructions, Comcast).In today’s digital age, having a reliable and fast internet connection is essential. When it comes to home internet service providers, Xfinity is a name that often comes up. With t...3. Start the internet connection. If your modem is wireless, use the network name and password (located somewhere on the back or bottom of the modem) to connect your router. To connect using Wi-Fi, go to the settings on one of the devices you want to connect and select the network name you just found on modem.Answer . . Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, …Welcome to Xfinity WiFi hotspots. Sign in to download your Xfinity WiFi hotspot profile and enjoy automatic access to millions of secure “XFINITY” WiFi hotspots – all included with your internet plan. Using “XFINITY” WiFi hotspots away from home helps you save on mobile data and keeps your personal information safer on the go. Sign in.In today’s connected world, having a reliable and fast internet connection is essential. Xfinity is one of the leading providers of internet services in the United States, offering...Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.I see. You're welcome to try this by hardwiring two routers to the Xfinity Gateway, although it's not recommended. By enabling bridge mode, it wouldn't cut down on bandwidth or anything. In order to get more distance, we would normally recommend looking into Xfinity pods, which you can find out more about here: …Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.1st Generation xFi Gateway (XB3): If you have a 1st Generation xFi Gateway and no WiFi Boost Pods on your network, you can manage your advanced WiFi settings ...Access your device's Settings and turn on the Wi-Fi function if it is not already turned on. When your device's Wi-Ii is turned on, a list of available wireless networks will appear on the screen. From this list, select the network labeled xfinitywifi. If prompted to do so, select Connect . Depending on your device, the browser may ...
Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business …. Temp agency visalia
Installation and Activation of an Xfinity Getting Started kit. To install your services, begin by learning about the equipment included in your Xfinity Getting Started kit. Then you can watch quick videos that will walk you through the set-up process. To activate your services, we also provide you with a step-by-step guide. Oct 23, 2021 ... Click on your 2.2 GHz network. Go to advanced settings. Select 2.2 and 5 GHz WiFi. Under the 2.4 GHz WiFi, click edit. WiFi mode will be 802.11 ...Connect to your WiFi network. Go to Gateway > Connection > Wi-Fi. To change your Channel Selection, select Edit next to the WiFi channel (2.4 or 5 GHz) you'd like to change. Click the radio button for the channel selection field, then select your desired channel number. To change your WiFi Mode, select Edit next to WiFi Mode and select your ...It’s a feature offered on most devices on Xfinity Mobile that allows you to talk and text over a WiFi network if cellular service isn't available. WiFi calling is helpful to have for a few reasons. It extends the network coverage area for call and text, especially if you're in a region with poor cellular coverage. It's easy to set up.Open the Xfinity app and sign in with your Xfinity ID and password. · Select the WiFi tab. · Select View WiFi equipment. · Select Advanced settings. · S...It uses fe80:: (a :: means all zeros until the required number of bits is filled, in this case fe80 is 16 bits, we need 64 bits total to be combined with the 64 bits the NIC generates to get our 128 bit address, i.e. 48 zeros) for the network portion of the address making what is known as a link-local IPv6 address.Support Home Phone. How to activate your Xfinity Internet and Voice services. Find out how you can activate your Xfinity Internet and Voice services with an Xfinity Gateway or an approved owned (third-party) device. Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device.Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway. If you want to use your gateway's router capabilities in the future: Log in to the Admin Tool and navigate to Gateway > At a Glance. Set the Bridge Mode field to Disable. Note: Advanced Security must be activated through the ...Getting set up has never been easier. Here's how to install and activate your Xfinity Prepaid Internet Service.Advanced Security on the go (Xfinity VPN) Enabling Advanced Security on the go will install a VPN profile on your compatible Android or iOS mobile device. The VPN connection will be established automatically when your device connects to an unsecured WiFi network. If you’re experiencing connectivity issues you think are related to the secure ...This article explains how to share your WiFi access with guests and how to connect to a home hotspot. Xfinity For full functionality of this site it is necessary to enable JavaScript.Avoid putting your gateway or router in cramped spaces or next to anything that can block the WiFi signal, the best position is in an open, well-ventilated space. To minimize signal inferference, place your gateway away from: Walls and furniture, including large mirrors. Metal surfaces (including computer cases). Halogen/fluorescent lighting.Launch Microsoft Edge by clicking the e shortcut on the taskbar or the Microsoft Edge shortcut in the Start menu. Click the … (more actions) icon in the top right corner of the Edge window, then click Settings. Under Open with, select A specific page or pages and then select Custom from the drop-down menu. Enter the URL of your selected home ...Configure Settings. Follow these steps to configure Windows 10 network settings on your computer. Right-click on Start. Select the Network Connections option. Double-click on the network connection you are using. Click Properties (you must be logged in as Administrator, or you will be prompted to log in). Click the Networking tab.The electron configuration of chromium is [Ar] 3d5 4s1. The symbol Ar in the electron configuration stands for argon, which has a stable electron configuration. Chromium has six va...Installation and Activation of an Xfinity Getting Started kit. To install your services, begin by learning about the equipment included in your Xfinity Getting Started kit. Then you can watch quick videos that will walk you through the set-up process. To activate your services, we also provide you with a step-by-step guide.Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business …The Deco creates its own wifi network, however, instead of boosting the signal where it was plugged in. Problem: Light Turned Red. I tried to replace my router with the Deco, and I ran into a problem. The light turned red after creating the Wi-Fi name and password. Solution. On Xfinity, the correct IPTV/VLAN settings are: Turn on IPTV/VLANMay 12, 2022 · If you’re unsure where this is, search for “Wi-Fi” and look for a triangular-shaped icon that looks like a radio signal. Click the network name that matches your Gateway. Type in the stock password and hit connect. For an easier Xfinity Wi-Fi box setup, you can also use the Xfinity mobile app if your Gateway has a QR code on the bottom. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ....